Indigo Transforms Recruiting and Hiring Experiences to Meet Modern Workforce Needs
By Kelly Carmody
Indigo Books and Music Inc., Canada’s largest book, gift and specialty toy retailer, employs more than 6,200 people throughout Canada. A recipient of the Canadian Randstad award as a top Canadian retail employer brand, the company places a big emphasis on a positive experience for employees.
To maintain that award-winning experience, the company realized that it needed to keep pace with the needs of the modern workforce. “Our existing systems were not built to meet the needs of today’s recruiters, candidates and hiring managers,” said Sarah Wilson, director, Talent Acquisition, Performance Management & Principal Staff Officer, Indigo Books and Music Inc. “We needed to simplify the application process, offer self-service for managers and employees and create a branded experience from hiring to onboarding.”