Archive for March, 2010


Attracting Top Talent: Branding Is Key

Monday, March 29th, 2010

Getting the “pick of the litter” can change everything for a company.

We all agree on how important top talent is to an organization.  But like many other things in business, this issue boils down to dollars and cents.   It’s estimated that replacing lost talent can be around 2.5 times the annual compensation – for top talent that number could go up.

That statistic may be surprising for people outside of the talent management business, but the cost of recruiting top executives can be worth the money if you hire a true all-star team.  With top talent turning the wheels, businesses are more likely to experience increased productivity, start yielding better financial return, and be more attractive to investors.

It’s a no brainer: the higher the quality people you have in your office, the more productivity and results you get out of that office.  Not to mention the fact that top-choice candidates generally need less time training to reach productivity.

So, talent is important.  But how do you snag the pick of the litter?

The answer is deceptively simple.  Become a company the best candidates intentionally seek out.

To paraphrase Kevin Costner, “If you build it, they will come.”  Recruiters and human resources executives should apply that same idea to their individual employment brands, because getting HR brand strategy in line is the first step to becoming a sought after company.

This is a “rich get richer” kind of dynamic.  If candidates perceive your company as an ideal employer, more and more resumes will start coming in – and you, savvy recruiter, can begin pulling the top candidates out of that elite group.

Confident and attractive branding is of central importance here.  (It is also the area where HR professionals generally have the most control within their respective businesses).   A crystal clear employment brand can give your organization a competitive advantage in the marketplace and help you attract, hire and retain all stars.

Some no-brainers: an attractive and easy to navigate employment Web site, brand-right social media presence through Facebook and Twitter, and listing jobs in the places where your target all-stars are likely to congregate.

Fortune’s “100 Best Companies to Work For” list is the gold standard for employment branding – and also a great place to look for inspiration in areas like quality of life improvements and employee morale.

Happy hunting, and if you have any tips and tricks for recruiters kindly share them in the comments section below this post.

Onboarding: The First Line Of Engagement

Monday, March 22nd, 2010

According to Aberdeen Group’s Human Capital Management analyst research, onboarding is directly linked to business profitability. This recent onboarding research was just published on March 1, 2010 and you can register to get it FREE for just a limited time!

First impressions and engagement have become extremely important as organizations try to ramp up quickly and ensure that new hire retention rates are improved. Onboarding ensures higher productivity and increased moral within an organization, which all impact an organization’s bottom line.

Did you know? 89% of new hires at companies with Best-in-Class onboarding strategies identified themselves as “highly engaged” in their last engagement survey

Do you think your new hires feel “highly engaged”? Did they have a pleasant onboarding experience that left them feeling valued, pumped and ready to make a difference or were they left feeling bummed, asking themselves why they didn’t pick a different employer?

txt talk ok 4 recruiting?

Wednesday, March 17th, 2010

Yesterday we talked about using text messaging in recruiting.

Today: grammar for text messaging in recruiting (or for emails sent via Blackberry or smart phone).

In the same ERE discussion I was following, regarding text messaging for recruiting, the point was brought up about the formality (or lack thereof) of emails sent from a Blackberry or smart phone. Lynda, a Staffing Specialist, wrote:

I’ve noticed that I’m receiving emails sent from candidates’ Blackberrys and the communication is very unprofessional “ur” instead of your, all lower case, etc. I understand that for informal communication, but I think a candidate and recruiter should be communicating very professionally. Is this a generational perspective?

What do you think?

Do you know what I think? Totally. Not. Okay. It’s fine between friends or people with whom you already have a comfortable relationship, but if you are trying to get a job, you want to put your best foot forward, make a positive impression, etc. And what? You are going to email the person who could help you get this job, “thx 4 ur email. will c u 2morrow”? I don’t think so. If this is your best effort…I don’t want you working for me.

I understand typing on your phone isn’t the easiest thing to do and it can take time. But if you aren’t willing to put the time into a three-sentence email (either the time to type it all correctly, or the time to get in front of a computer with proper keyboard) TO A RECRUITER, then what will you put time and effort into? I could overlook a rogue lowercase letter…a misspelled word…a small grammar mistake. We all make those. I couldn’t possibly think of disqualifying someone for a simple mistake or typo, but when someone types in text language, they are making a conscience decision. To me that decision says, “This isn’t important enough to make the effort to do it correctly.”

Are my feelings on this too harsh? How do you feel?

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Text Messaging In Recruiting?

Tuesday, March 16th, 2010

I started commenting on an ERE discussion on LinkedIn a week or two ago. The question was posed: Has anyone considered implementing text messaging in their recruiting efforts? I believe doing so could produce some great results. Thoughts?

If you are a member of the ERE group on LinkedIn, you can see the discussion here.

That question caught my eye because I didn’t really see how there could be much use in text messaging for recruiting. In reading some of the comments, I fairly quickly changed my mind. I think text messaging could be quite useful for:

  1. A reminder for an interview: date, time and name of the person with whom you are meeting.
  2. Directions to an interview: who hasn’t run out of the house (or office) and realized they left the directions on the kitchen table?
  3. For candidates who are currently employed. It may not be convenient for them to answer the phone when it rings. It may be significantly more convenient to receive a text saying “Please call Sondra with ABC Company at your earliest convenience. 336.555.1234” This way, the candidate could find a private place to make their call, rather than the always-awkward “uhm…no…this is an uhm…convenient time…uhm…juuuuust give me ooooone seeeeecond while I juuust, uhmmm….step outside….yeah…hang on…ooooone seeeecond.”

Additionally, in talking to Thomas Boyle, I learned that, while not widely used here in the US (yet), text messaging for recruiting has overtaken email as the preferred method of communication in many Asia-Pacific companies. Text messages (used mainly for status updates and job alerts) are often purchased in blocks of time, and then sent through the ATS. While text messaging may gain more popularity here in the US, Thomas didn’t think it would ever be as popular here due to our easy access to technology (i.e. more computers in more households).

Anyway, I had commented on the ERE discussion, asking those recruiters who use text messaging, if they requested candidates’ permission first? Text massaging is a fairly personal type of communication. Without explaining your reasoning behind it, it may seem unprofessional. Something like the following would explain reasoning in a professional manner: We have found that text messaging is often useful to contact our candidates for either reminders, directions, or when they may not be in a position to accept a phone call. Would you like us to contact you via text message?

A couple other people also brought up the point that many people are still charged per text message, so they may not want to pay for those text messages. Good point!

What do you think about using text messaging as a recruiting tool?

A few comments later…I became even more impassioned about the subject when a recruiter brought up grammar, not only in text messages, but also in emails sent via Blackberry / smart phone. Tune in tomorrow for more discussion on that topic!

Those Elusive Passive Candidates

Monday, March 1st, 2010

I don’t ever look at a job board. Oh wait…I do. Were the subject of recruiting not a major part of my job, I wouldn’t look at a job board. Also, were my BFF not looking for a job so she can move back to NC, I wouldn’t look at a job board… I guess a better way to phrase this statement is: I don’t ever look at job boards for jobs for me.

I like my job!

I’m not interested in leaving.

But is this the only job in which I could ever be interested? No, of course not.

I could be, nay, I AM perfect for the open position of Tiger and Penguin Trainer at the Winston Salem Zoo (this is not a real place. Yet. I hold out hope. I hold out further hope they would hire me with my, technically, zero qualifications.). But I’m not looking. How would I know the position is available?

I’m the Zoo’s passive candidate (you know – assuming I was legitimately qualified).

In the past, passive candidates have been viewed by some as a waste of time, effort and money. After all, why put forth all that effort and cost for such a long shot? It’s really time consuming and hard to find them! …Or is it?

Social media outlets such as LinkedIn, Facebook and Twitter, along with companies such as SimplyHired have been making it a lot easier and more cost-efficient to reach passive candidates — it’s called social recruiting!

Through these outlets you can get your open jobs in front of those passive candidates easily, and at an affordable cost…oftentimes even free. Open jobs are placed in front of candidates where they are already looking: news sites, popular social networking sites, blogs, etc.

I would agree – passive candidates are no silver bullet, and there’s a really good chance that an active candidate might match your open position even better. But since these outlets are available to you, why not put them to use and get your company and your open jobs in front of as many qualified candidates as possible?

And an added bonus? Having a presence on social media sites is a great way to add to your talent brand! Sharing information about your company, and your work environment gives people an idea of what it’s like to work with you.

With these options available, does that change anyone’s perception of passive candidates?

I haven’t seen any “Tiger and Penguin Trainer” positions pop up on my Facebook yet, but I will keep you posted. ;-)

penguin