The Origin of Labor Day

By Jaclyn on August 26th, 2010

With Labor Day fast approaching, working people all over the country are making plans to take advantage of the extra day off. Some of us go to the beach, others fire up the grill, looking to squeeze every last drop out of another summer gone by. But do any of us know how the national holiday came about?

“Labor Day differs in every essential from the other holidays of the year in any country,” said Samuel Gompers, founder and president of the American Federation of Labor. “All other holidays are in a more or less degree connected with conflicts and battles of man’s prowess over man, of strife and discord for greed and power, of glories achieved by one nation over another. Labor Day is devoted to no man, living or dead, to no sect, race or nation.”

Labor Day was first celebrated in 1882, in New York City. There is some dispute as to who actually came up with the idea to honor American workers with a day of parades and speeches. Some say it was Peter J. McGuire, General Secretary of the Brotherhood of Carpenters and Joiners and co-founder of the American Federation of Labor. Other historians give credit to Matthew Maguire, Secretary of the Central Labor Union in New York, for coming up with the holiday.

In any case, the Central Labor Union of New York celebrated the first Labor Day on Tuesday, September 5, 1882, with speeches, demonstrations and picnics. Over the next decade, Labor Day gained popularity in a number of American cities across the country.

So how did Labor Day go from being a localized celebration in major cities to a nationally recognized holiday? The final push came rather tragically, with the deaths of a number of union workers at the hands of the U.S. military.

In 1894, approximately 3000 union workers at the Pullman Palace Car Company in Pullman, Illinois went on strike to protest low wages, bringing railroads in the Chicago area to a standstill. In response, President Grover Cleveland sent US troops to Pullman to end the strike. Conflicts between the union workers and the troops escalated, and the result was 13 workers killed and another 57 injured.

Pretty heavy stuff, certainly not ideal for barbecue talk.

When the strike was resolved, President Cleveland knew his political career hinged on reconciling with scorned union workers all across the country that had been following the story. Just six days after the strike came to a close, Congress unanimously signed legislation making Labor Day a national holiday.

There you have it, the story of Labor Day and its rise to holiday status. Just remember that whether you go out celebrating or stay home for some R&R this year, Labor Day isn’t just about the American workers of today—it’s about those who came before us as well. As Peter McGuire put it, it’s a day to honor those “who from rude nature have delved and carved all the grandeur we behold.”

So how do you plan to celebrate Labor Day this year?

Big Issues and Real Concerns In the HR World

By Karen on August 17th, 2010

I recently read a really interesting article in Bloomberg Businessweek entitled “Human Resources: The Big Issues” that covered the biggest concerns in the HR world.  Not surprisingly, the aging workforce and less-loyal employees were among the top concerns.

We hear about it all the time: the baby boomers impending retirement could cause big problems in the workforce.  On top of it, globalization has increased the demand for talent everywhere and younger generations demand a better balance between work and life.

Boston Consulting Group (BCG) surveyed more than 4,700 executives in 83 countries and markets and published, “Creating People Advantage: How to Address HR Challenges Worldwide Through 2015” to take a look at HR concerns across the globe

No surprise, the report found executives feel unprepared to face the changes that are coming in the next several years.

In the U.S. the report found the main concerns to be managing talent, improving leadership development, and managing demographics.

Regarding managing talent, executives were concerned about their need to source globally in the near future (this was the biggest concern in the U.S., Japan, and Europe).  Currently only 20 percent source talent globally but nearly half said they would need to do it soon.

On improving leadership, the U.S. executives said they expect their companies to start providing financial awards for good leadership.  Currently, only 25 percent of companies provide this with 63 percent expecting to do so by 2015.

And finally, executives are worried about the retiring workforce and the emerging less-loyal Generation Y/Millennial workforce.  With the boomers retiring and younger workers looking for a better work/life balance, there are big changes on the horizon.  Companies fear large workforce holes to fill and finding new procedures to keep the Millennials engaged and track that engagement.

To help solve the Globalization problem, the article suggests focusing on the local talent markets and building a company’s talent brand in those markets.

I completely agree.  Talent brand (also referred to an employment brand) can be everything.  If you want to increase the amount of resumes and interest you are getting for candidate – you need to brand yourself as a great place to work.  This is doubly important when looking to reach that Gen Y group.

So, do you have similar concerns?  Do you already have your plan in place and are in front of the curve?  I’d love to hear from you on what your biggest HR concern is in the coming years.

Twitter Bullying

By Ginger on August 4th, 2010

Lance Haun, of Rehaul wrote a blog post yesterday about, essentially (in my opinion), Twitter bullying. It’s a good post, raises some good questions and there are some fantastic comments. You can, nay, you should read the whole post here.

The briefest of summaries: conference – speaker – speaker isn’t doing so well – audience tweets how bad the speaker is.

The general consensus among those who left comments was that if you wouldn’t say something face to face, then you probably shouldn’t tweet it. I wholeheartedly agree. Don’t get me wrong – feedback is important, but there are better forums to provide feedback.

Commenter @Frannyo shared an interesting aspect to the conversation that made me think twice. She linked to a story about a popular blogger who bashed Maytag on Twitter after an unpleasant and frustrating experience with their service and customer service departments. Blogger, Heather Armstrong, actually got quite a bit of negative feedback for her Maytag tweets.

That situation made me think, Hmm…I have actually done that before. Is that wrong? Is that the same thing? Am I a Twitter bully? ~gasp!~ I tagged our local newspaper back in March after WEEKS of trying to subscribe to the paper, but not being able to reach a customer service rep. I tweeted I guess @{the newspaper handle} has enough subscribers since NOBODY will return my calls or email w/ request to subscribe. Stay tuned for blog post… I had left messages, sent emails and tried to get someone in a different department to connect me to an actual person – with no luck. Within the next couple hours, I got a twitter reply, an email, and a phone call from the subscription manager. And now I get the paper every day. (Score!)

Similarly, Heather Armstrong got her washing machine fixed and another new washing machine that she donated to charity.

In one situation, you have a person that is presenting to a group. I don’t mean to start talking about feelings and mushiness, but people do have feelings. Have some compassion. Additionally, this person did nothing to the audience other than bore them. I’m sure he wanted to do a good job – he just didn’t succeed this time. Tweeting about it isn’t going to fix it or magically make it less boring.

A lot of comments directed at companies (let’s use my example) come out of pure frustration after all other avenues have been exhausted. I wanted a paper, yo! What else was I going to do? Did I hurt the journal’s feelings? No, totally not. Someone in marketing saw the tweet and sent out a red exclamation email to the subscription department.

Here is where I see the difference: I didn’t hurt those aforementioned feelings, I tweeted with the intention to get results and I wasn’t mean. A little snarky, perhaps. But not mean.

We all need to be careful what we put out there, but I think the line is drawn a bit differently in the two situations. (No?) It’s nice that when you are at your wits end, you can throw something like that out there, and finally get a response. What do you guys think? Let me know. And it’s okay – you can tell me I’m wrong…just please don’t tweet “@gingerlyn has ugly hair.” That’s not productive and it would hurt my feelings.

When it Comes to Compliance There’s No Room for Error

By Lisa on July 8th, 2010

Human resources compliance isn’t a necessity for every business. Though, if it’s a necessity for your company, it’s a black and white situation, with NO gray area. Your company is either doing it or it’s not doing it – there is zero room for error.

HR compliance laws are always changing. And the potential financial risk to a business for not staying compliant is huge. Being compliant can help a company with everything from increasing productivity and profits to lowering employee problems and avoiding litigation.

So what can you do to ensure you are staying compliant?

Stay Educated
The most important thing an HR department can do is to stay educated on the current rules and regulations. As I mentioned, HR laws are constantly changing so make sure you know the laws and develop appropriate policies to handle these laws.

Some great websites for the most updated information include:

http://www.dol.gov/index.htm
http://www.eeoc.gov/
http://www.ilo.org/global/lang–en/index.htm

Keep Employees Informed
You and your managers need to communicate HR compliance policies to your team. This helps to ensure employee awareness. Communicate any expectations for adherence and the consequences for not following the policies so policies are better understood and followed. It can save you from misunderstandings in the future.

You can use a “portal” to for publishing the latest policies and helping enforce and embed compliance practice into the culture. (Incorporate webex training, etc.)

Have an employee handbook that is frequently updated. Employees can keep it at their desks and reference it anytime they have questions on policies or procedures. It’s important to periodically update the manual and inform employees of those updates.

Document Decisions
Documentation is critical. A lack of documentation can leave you vulnerable to HR noncomlipance claims, so make sure to document everything including key decisions, employee evaluations, written policies, and personnel records. Any written polices you have make sure to give everyone a copy and have them sign it to say they received it and understand it (and then keep a record of that signature).

Corporate & Legal Review
Make sure to integrate your policies into the company’s business strategies – compliance has to start at the top and trickle down through all levels of the organization. By appointing a corporate sponsor for each initiative, you build a roadmap of communication to the organization that builds on trust and adoption rates for all program rollouts. These individuals are imperative for managing change management.

When in doubt, ask.
Legal Counsel is crucial when reviewing process, policies and procedures to comply with all global requirements. It may seem like an additional step but it is one that you will fall back on many times and need to revisit often. This relationship will become a true business partnership.

Is compliance keeping you up at night? If you have more questions, feel free to contact me – I could talk about this all day! lisa.mcdougald@silkroad.com

What’s in a Name?

By Lindsey on June 23rd, 2010

I recently read an interesting post from Laurie Ruettmann over at PunkRockHR entitled, “A New Name for Human Resources.”  You can read it here.

To sum it up, an HR person asked:

Laurie, do you have a good name for an HR dept that includes Staffing, Sourcing, Employee Relations, and Diversity? Current is Strategic Staffing.

Laurie hilariously responded, “Yeah, I do. It’s called Overreaching HR. Screwed HR. Inefficient HR.”

She then went on to compare the department to one major retailer that carries a lot of things that have nothing to do with each other (in this case guns, pajamas and Doritos) and explained it’s not the name but how well the department works.

So exactly why is it we spend so much time on names?  In reality, even if a department does call itself strategic staffing, won’t the employees still refer to it as human resources?  After all, it is the name that people have grown to accept as the department that handles staffing (and everything else talent related).

Or is the problem not at all in the name, but instead is that one department is handling all of these jobs?  With the economy the way it has been, everyone has had to do a little more with a lot less.  And this has a lot of people stretched too thin (and maybe has those same people trying to find a new department title).

What are your thoughts on this?  Do you lean towards: “That’s stupid, a name is everything, and I vote for Strategic Talent Management and Acquisitions?”  Or: “Changing the name is a waste of time, it’s not what it’s called, it’s what it does and how well they are doing it.”  Or last – but not least – this isn’t about the name at all, it’s about stretching employees far too thin!

I lean towards this is about making people handle too much with too few resources.  That said, I vote for keeping it Human Resources – it seems all encompassing.

Career Change? Listen to Tony Danza.

By Ginger on June 16th, 2010

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My morning routine goes something like this: alarm clock goes off 40-ish minutes before I actually intend to get out of bed. Husband gets up sometime while I am still hitting snooze and turns on the Today Show. I commence dreaming about all the crazy things reported on the Today Show, such as being held captive by pirates with Ann Curry, crashing the White House State Dinner with Meredith Viera and day-tripping around the world with Matt Lauer.

Tuesday morning I heard, through my dreams, something about Tony Danza teaching English! “He always wanted to be an English teacher,” reported the Today Show. This intrigued me so I made a point to actually wake up. (Of course I was practically out the door by the time they actually ran the story, but that is beside the point.) I was thinking all sorts of things. I mean, wow! Here Tony Danza isn’t acting anymore, and he’s always wanted to be a teacher, and he actually goes for it! How awesome. I immediately thought this would make a great blog post about changing careers, and doing something you are passionate about.

Laurie R. just posted a blog post on Punk Rock HR (you should read the comments too – there is some good advice) about a friend of hers that has been a successful HR professional for 20 years and he’s changing careers. Is he burnt out? Has he made a comfortable enough future for himself after 20 years, that he can pursue a passion? Who knows. He hasn’t been lad off, but that’s the reason many people are changing careers right now.

What a wonderful example Tony Danza would be to those who are facing a difficult decision in their career path.

Okay, okay – you can all let me have it. I know I shouldn’t have been so naïve, but in my defense, it WAS 6:30 in the morning. Well, you know what Tony Danza? I am STILL going to use you as an example!

If you are burnt out on your current job…if you made a nice savings for yourself and want to pursue a different dream…if you have been laid off and don’t know where to go…if you are too old to box, and you are not getting any more casting calls…get on a reality TV show!

Geesh. But seriously – if you are facing a career change, rather by choice or not, consider what you are passionate about and make a plan to incorporate that into your new career. It might be a slow progression. It might start as a hobby, volunteering or going back to school – but that’s okay!

And Tony Danza – it sounds like you didn’t do a half-bad job. And was my research correct? Do you have a degree in history education? Be a teacher, Dude!

SilkRoad Connections Photos

By Ginger on June 15th, 2010

If you haven’t had a chance to do so already, take a look at our photos from SilkRoad Connections. If you were there, you are probably in at least a couple pictures! See them all over on our flickr page!

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Measuring Retention Risk?

By Ginger on June 11th, 2010

At SilkRoad Connections, Jim Holincheck presented on “Emerging and Future Trends in HCM Technology.” After hearing the presentation, I was curious about different methods a company might use to measure retention risk. This was one of the topics Jim discussed, and he had some very interesting thoughts around measuring retention risk. He suggested tracking a variety of factors such as networking activity, PTO, benefits used and even credit score (I must say, the credit score part creeped me out a little bit), and analyzing them against each other to come up with a sort of score for your employees.

Later in the day after this presentation, I was talking to one of our customers and asked her if she would consider using the methods Jim presented to track risk. To my surprise, she was already using a few! She said she uses social media quite frequently to keep an eye on some current employees.

Did you hear that??? HR’s watchin’ you! You’re in tro-uuuuble! Or are you? She actually keeps an eye on the people she likes. The people she wants to keep. That “18th Annual Spring Break, Panama City” album? She’s probably not very impressed, but she’s not paying attention to that. What she’s looking for is something like a post that says “Does anyone know anything about the company culture at Bayer?” or all-of-a-sudden one of her top performers has become connected to 12 different Nabisco employees on LinkedIn.

If she sees this, she has a meeting with that person’s manager, so she can assess the risk, and see if there is anything they can do to reengage that employee. If you work for this company, and you find yourself in your manager’s office, having this conversation, while it may seem uncomfortable at first, you’re not in trouble. It’s more of a “We like you. You do a really good job. We want you to stay. What can we do to make you want to stay?”

What would happen if she saw that same activity from someone she felt just so-so about? Probably nothing. Very intriguing. The conversation made me look at this scenario in a new light. It made me want to jump on LinkedIn and connect with 12 Nabisco employees to see if HR wanted to keep me! ;-)

Are you doing anything in your HR department to measure retention risk (either formally, or informally)?

Do You Understand the New Facebook Privacy Settings?

By Ginger on June 8th, 2010

I’m sure you’ve all heard lately that Facebook has been under fire for its privacy features.  The features keep changing and many users have no idea.

Take the instant personalization feature.  Facebook added a suite of features that let websites access some of your personal information and use it to instantly personalize your experience.  The site set the default to automatically opt users in for the experience.

Facebook also recently went from allowing users to make their profiles completely private and selecting to not show up in searches to taking that option away and having profile display at least a name and profile picture.

So, I thought it was a good idea for a quick post on how to manage your Facebook privacy (since most of our readers and the HR industry have Facebook profiles and may use it in recruiting).  This is also a good reminder to check your current settings every once in a while.

New Facebook features to address the privacy criticism are coming (some users may already be seeing the new options).  Look for these:

  • One simple control for changing content viewing permissions to friends-only, friends-of-friends, or everyone.  This setting applies to everything you published in the past and will publish in the future.
  • An easy way to determine how people can find you on Facebook, and what users that aren’t your friend can see.
  • A way to opt-out of sharing your friends list and the Pages that you like.

This is supposed to make is simpler, but it looks like instant personalization will remain on by default.  So remember to opt-out if you don’t want the feature.  As the new features go live, Facebook will notify users so keep an eye out.

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Let’s also quickly run through how to block the instant personalization for all sites (if you want to).  As I mentioned, the feature is enabled by default.  To opt-out click on “Account” in the upper-right corner of the Facebook homepage.  Select “Privacy Settings” from the drop down list.

On the next page in the lower left corner click on “Edit Your Settings” under “Applications and Websites.”

facebook 2You will then see “Instant Personalization” listed.  Click on “Edit Settings” and uncheck “Enable instant personalization on partner websites.”  And you’re done!

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After you complete that you can go back a page and click on “Public search” to also manage how people can search for you, as well as use the “Info accessible through your friends” tab to edit your setting regarding how much information other people can share about you.

So, how many people have opted out of the personalization? Have the new privacy settings affected any of your recruiting efforts?

Is a Worker Shortage on the Horizon?

By Thomas on June 3rd, 2010

I bet many of you read the recent Wall Street Journal article about the impending retirement of the baby boomers.  The article discusses a recent report from MetLife Foundation and Civic Ventures that predicts in coming years there will be more open jobs than workers to fill them.

People who are out of work will find this news refreshing – but anyone responsible for company hiring knows this presents a nightmare for keeping enterprises on track.

The report estimates there will be around 15.3 million new jobs by 2018, with only around 9.6 million people to fill them.

I personally think that some of these jobs will not become available after all, between the coming developments in technology and the fact that some workers will likely opt to not retire when they can.  But a large amount of these jobs will, in fact, open up.

The oncoming baby boomer retirement is not something that can be ignored.  If left unaddressed, it could cause businesses significant problems.

If I could give two pieces of advice to anyone on the best ways to prepare, the first would be make sure your succession plan is in place (check out some detailed instruction from our own Randy Hultz at Talent Management Magazine).

To briefly summarize that post,

  1. Have a plan before you need one (i.e. now)
  2. Know what skills your employees have and what skills you will need to replace
  3. Have a plan to boost your current employees’ skills

Randy’s conclusion: a good succession plan will save you from scrambling to fill jobs down the line.

My second suggestion would be to make sure you are fully utilizing your ATS. Your company might not be hiring now, but you could be storing the incoming resumes to search when you are hiring.  In the event that you suddenly have a large amount of jobs to fill, you will have a large database to pull from.

So, are you preparing for the boomer retirement?  Do you think it’s just hype?  I would love to hear from you on how you are preparing (or not preparing).